Updated Sept. 28 2021
At Valencia Private Tours, the health and safety of our guests is our top priority. While we are all enthusiastic about returning to travel, we want to ensure that we are taking the appropriate steps to limit the spread of the ongoing pandemic. Below, you will find the health and safety measures we are taking to ensure the most enjoyable and safe tour experience. We comply with all governmental guidelines and this will be updated as that continues to change.
At Valencia Private Tours, our mission has always been to provide exceptional private tours of Valencia and the surrounding areas. Given the current international crisis, all 2021 tours will be discounted as much as possible to give us all the opportunity to work again and for you to travel. Additionally, our cancellation policy has been amended to reflect the current circumstances. If your trip is delayed or cancelled as a result of COVID-19 or any other force majeure, we will happily return 100% of your tour deposit or offer you a credit with us to be used in the future up until 24 hours before your tour with us (or within 24 hours for force majeure situations only).
Most airlines are currently offering free flight cancellations and no change fees through the end of 2021, giving you the security you need to book flights worry-free. We recommend confirming cancellation and change policies directly with your airline before purchasing tickets. Valencia Private Tours is not responsible for any international travel costs or third party cancellation fees. However, in the event that your flight is cancelled or your trip is delayed in any way relating to the pandemic, we will happily work with you to reschedule your tour for the future.
Below are links to helpful additional information for international travelers regarding the ongoing coronavirus pandemic.